WHY WORK WITH GRIFFIN SOLUTIONS?
- 25+ years of diverse experience in training, management, change management and business development in domestic and international markets.
- Highly experienced in training all demographic variables.
- Innovative approach – Holistic and inclusive approach where participants are involved in the design of their own training, in-depth evaluation pre training and gap and need analysis are conducted.
- Inclusive, interactive training programs (including Griffin Solution’s signature two-staged training process for Customer Experience training).
- Expertise in design and delivery of proven, powerful, engaging and effective bespoke training solutions.
- Extensive adaptive cultural communication experience.
- Delivers targeted, results-driven training that provides excellent return on investment. Griffin Solutions clients obtain up to 25% increase in sales post training along with increased employee engagement, employee and customer retention, increased customer satisfaction, competitive advantage, increased sales and profits. We provide a Win Win Win for all stakeholders.
Griffin Solutions International takes an inclusive, innovative approach that successfully engages, educates and motivates participants to perform at their best.
Outstanding customer service is a key success factor for business growth.
It is the one major advantage in an increasingly competitive business environment.
Working with Griffin Solutions International results in a win for business, employees and clients/customers.
Our goal is to save your business unnecessary costs in relation to:
- Customer and Employee Churn
- Service Recovery
We increase employee:
We ensure consistent delivery of Excellent Customer Experiences that increase:
- Customer Satisfaction
- Positive Feedback & Reviews
- Competitive Advantage