WHY WORK WITH GRIFFIN SOLUTIONS?
Experienced
- 25+ years of diverse experience in training, management, change management and business development in domestic and international markets.
- Highly experienced in training all demographic variables.
Innovative
- Innovative approach – Holistic and inclusive approach where participants are involved in the design of their own training, in-depth evaluation pre-training and gap and need analysis is conducted.
- Inclusive, interactive training programs (including Griffin Solution’s signature two-staged training process for Customer Experience training).
Expert
- Expertise in design and delivery of proven, powerful, engaging and effective bespoke training solutions.
- Extensive adaptive cultural communication experience.
Track Record
- Delivers targeted, results-driven training that provides an excellent return on investment. Griffin Solutions clients obtain up to 25% increase in sales post-training along with increased employee engagement, employee and customer retention, increased customer satisfaction, competitive advantage, increased sales and profits. We provide a Win Win Win for all stakeholders.
Quality
Griffin Solutions International takes an inclusive, innovative approach that successfully engages, educates and motivates participants to perform at their best.
Outstanding customer service is a key success factor for business growth.
It is the one major advantage in an increasingly competitive business environment.
Working with Griffin Solutions International results in a win for business, employees and clients/customers.
Our goal is to save your business unnecessary costs in relation to:
- Productivity
- Customer and Employee Churn
- Service Recovery
- Advertising
- Marketing
We increase employee:
- Engagement
- Confidence
- Motivation
- Skills
- Performance
We ensure consistent delivery of Excellent Customer Experiences that increase:
- Customer Satisfaction
- Positive Feedback & Reviews
- Competitive Advantage
- Retention
- Sales
- Profits
